solution sales

PRIVACY

Scope

 

This privacy policy informs users about the nature, scope and purpose of the collection and use of personal data by the responsible provider. These are solution sales AG, Im Moosacker 24, CH- 9450 Altstätten, as well as solution sales Deutschland GmbH, Im Herffsgarten 1, 64342 Seeheim-Jugenheim, on this website (hereinafter "Offer").

Name and contact of the responsible person pursuant to Article 4 (7) DSGVO

solution sales AG
Im Moosacker 24, 9450 Altstätten, Switzerland
Phone.: +41(71) 7500333
E-Mail: info@solution-ag.ch

solution sales Deutschland GmbH
Im Herffsgarten 1, 64342 Seeheim-Jugenheim
Phone.: +49 (6257) 903815
E-Mail: info@solution-sales.de

Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal information you provide to us. And to protect it from unauthorized access. That is why we take the highest care and apply the latest security standards to ensure maximum protection of your personal data.

As a company under private law, we are obliged to comply with the provisions of the European Data Protection Regulation (DSGVO) and the regulations of the German Federal Data Protection Act (BDSG). We have taken technical and organizational measures. These ensure that the regulations on data protection are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed in a lawful manner, in good faith and in a way that is comprehensible to the data subject («lawfulness, processing in good faith, transparency»). To ensure this, we inform you about the individual legal definitions. These are also used in this privacy policy:

1.     personal data

"Personal data" means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics. Which are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2.     processing
"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. Such as collection, recording, organization, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3.     restriction of processing

"Restriction of processing" is the marking of stored personal data. This have the aim of limiting their future processing.

4.     profiling

«profiling» is any type of automated processing of personal data. It consists in the use of these personal data. To evaluate certain personal aspects relating to a natural person. In particular, to analyze or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location of this natural person.

5.     pseudonymization

«pseudonymization» means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the addition of further information. Provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data cannot be attributed to an identified or identifiable natural person.

6.     file system

«file system» means any structured collection of personal data accessible according to specified criteria. Irrespective of whether this collection is managed centrally, decentrally or according to functional or geographical criteria.

7.     data controller

"Controller" means a natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

8.     processor

"Processor" means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

9.     recipient

«recipient» means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not it is a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients. The processing of such data by the aforementioned authorities shall be carried out in compliance with the applicable data protection legislation in accordance with the purposes of the processing.

10.  third person
«third person» means a natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

11.  consent
The «consent»of the data subject is any voluntary expression of will given for the specific case, in an informed manner and clearly. In the form of a statement or other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data concerning him or her.

Legality of the processing

The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for the processing can be in accordance with Article 6 para. 1
lit. a - f DSGVO can be in particular:

  • The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes.
  • The processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the request of the data subject.
  • Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • The processing is necessary in order to protect the vital interests of the data subject or another natural person.
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • The processing is necessary for the purposes of the legitimate interests of the controller or a third party. Provided that the interests or fundamental rights and freedoms of the data subject which require the protection of personal data do not override. In particular, where the data subject is a child.

Information about the collection of personal data

(1) In the following, we provide information about the collection of personal data when using our website. Personal data are e.g. name, address, e-mail addresses, user behavior.

(2) If you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number if applicable, function and company) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or the processing is restricted if there are legal obligations to retain data.

Collection of personal data when visiting our website

When using the website for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us. To display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • browser
  • Operating system and its interface
  • Language and version of the browser software.

Use of cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the body that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website as a whole more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies (for this purpose a.)
  • Persistent cookies (b.)
a.) Transient cookies

These are automatically deleted when you close the browser. These include, in particular, the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

b.) Persistent cookies

These are deleted automatically after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

c.) You can configure your browser settings according to your preferences and, for example, refuse to accept third-person cookies or all cookies. So-called "third -person cookies" are cookies that have been set by a third person. Consequently, not by the actual website you are on. Please note that by disabling cookies, you may not be able to use all the features of this website.

d.) The Flash cookies used are not collected by your browser, but by your Flash plug-in. Furthermore, we use HTML5 storage objects that are stored on your terminal device. These objects store the required data independently of the browser you are using and have no automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, such as «Better Privacy» for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting the private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data, which we use to provide the respective service and for which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

(3) Furthermore, we may pass on your personal data to third persons if participation in promotions, events, competitions, conclusion of contracts or similar services are offered by us together with partners. You will receive more information on this when you provide your personal data or below in the description of the offer.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

Children

Our offer is basically aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Rights of the data subject

(1) Revocation of consent

If the processing of personal data is based on a granted consent, you have the right to revoke the consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. To exercise the right of revocation, you can contact us at any time.


(2) 
Right to confirmation

You have the right to request confirmation from the controller as to whether we are processing personal data relating to you. You can request the confirmation at any time using the contact details above.

(3) Right of access

If personal data is processed, you can request information about this personal data and about the following information at any time:

  • The purposes of processing.
  • The categories of personal data that are processed.
  • The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations.
  • If possible, the planned duration for which the personal data will be stored. Or, if this is not possible, the criteria for determining this duration.
  • The existence of a right to rectification or erasure of the personal data concerning you. Or to restriction of processing by the controller or a right to object to such processing.
  • The existence of a right of appeal to a supervisory authority.
  • If the personal data is not collected from the data subject. Any available information about the origin of the data.
  • The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR. And - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Article 46 GDPR in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. For any additional copies you request, we may charge a reasonable fee based on administrative costs. Make the request electronically. So, the information must be provided in a common electronic format. Unless it specifies otherwise. The right to receive a copy under paragraph 3 must not interfere with the rights and freedoms of other persons.

(4) Right to rectification

You have the right to demand that we correct any inaccurate personal data relating to you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

(5) Right to erasure («right to be forgotten»)

You have the right to demand from the controller that personal data concerning you be deleted without delay. In this regard, we are obliged to delete personal data without delay if one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • The data subject revokes the consent on which the processing was based according to Article 6(1)(a) or Article 9(2)(a) of the GDPR. And there is no other legal basis for the processing.
  • The data subject objects to the processing according to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing. Or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.
personal data

If the controller has disclosed the personal data to the public and is obliged to erase it pursuant to paragraph 1, it shall take reasonable measures, taking into account the available technology and the cost of implementation. Also of a technical nature in order to inform data controllers that process the personal data that a data subject has requested that they erase all links to, copies of, or replications of such personal data.

The right to erasure

(«right to be forgotten») does not exist to the extent that the processing is necessary:

  • To exercise the right to freedom of expression and information.
  • For compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest. Or in the exercise of official authority vested in the controller.
  • For reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) GDPR.
  • For archival, scientific or historical research purposes in the public interest. Or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously prejudice the achievement of the purposes of such processing. 
  • For the assertion, exercise or defense of legal claims.
(6) Right to restriction of processing

You have the right to request us to restrict the processing of your personal data if one of the following conditions is met:

  • the accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data,
  • the processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the establishment, exercise or defense of legal claims; or
  • the data subject has objected to the processing pursuant to Article 21(1) of the GDPR, as long as it has not yet been determined whether the legitimate grounds of the controller override those of the data subject.

If processing has been restricted in accordance with the above conditions, such personal data - apart from being stored - shall only be processed with the consent of the data subject or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

In order to exercise the right to restrict processing, the data subject may at any time contact us using the contact details provided above.

 

(7) Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without impediment by the controller to whom the personal data was provided, provided that:

  • the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) DSGVO and.
  • the processing is carried out with the aid of automated procedures.

When exercising the right to data portability according to paragraph 1, you have the right to obtain that the personal data are transferred directly from one controller to another controller, to the extent that this is technically feasible. The exercise of the right to data portability does not affect the right to erasure ("right to be forgotten"). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO. This also applies to profiling based on these provisions. The controller shall no longer process the personal data. Unless he can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing is for the establishment, exercise or defense of legal claims.

If personal data are processed for the purposes of direct marketing, you have the right to object at any time to processing of personal data concerning you for such marketing. This also applies to profiling, insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, notwithstanding Directive 2002/58/EC, you may exercise your right to object by means of automated procedures. In which technical specifications are used.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1). This is unless the processing is necessary for the performance of a task carried out in the public interest.

You can exercise the right to object at any time by contacting the respective controller.

(9) Automated decisions in individual cases including profiling.

You have the right to be subject to a non-exclusive automated processing decision, including profiling. Those produces legal effects towards you or affects you significantly in a similar way. This does not apply if the decision:

  • is necessary for the conclusion or performance of a contract between the data subject and the controller,
  • is permitted by legal provisions of the Union or the Member States to which the controller is subject, and these legal provisions contain appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, or
  • is carried out with the express consent of the data subject.

The controller shall take reasonable steps to safeguard the rights and freedoms as well as the legitimate interests of the data subject. This includes, at least, the right to obtain the intervention of a data subject on the part of the controller, to express his or her point of view and contest the decision.

The data subject may exercise this right at any time by contacting the relevant controller.

(10) Right to lodge a complaint with a supervisory authority.

You also have, without prejudice to any other administrative or judicial remedy, the right to lodge a complaint with a supervisory authority. In particular, in the Member State of their residence, their place of work or the place of the alleged infringement. If the data subject considers that the processing of personal data concerning him or her infringes this Regulation.

(11) Right to an effective judicial remedy

You have the right to an effective judicial remedy, without prejudice to any available administrative or extrajudicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR. If he considers that his rights under this Regulation have been infringed as a result of the processing of his personal data not in compliance with this Regulation.

Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

(3) Storage of cookies

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in abbreviated form, thus excluding the possibility of personal references. Insofar as the data collected about you is related to a person, this is therefore immediately excluded and the personal data is deleted immediately.

(5) We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DSGVO.

(6) Third-party provider information:

Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. user terms:

http://www.google.com/analytics/terms/de.html, Privacy Policy Overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and Privacy Policy: http://www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Use of social media plug-ins

(1) We currently use the following social media plug-ins:

[Facebook, Google+, Twitter, Xing, LinkedIn]. We use the two-click solution for this. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the mark on the box above its initial letter or logo. We open up the possibility for you to communicate directly with the provider of the plug-in via the button. Only if you click on the marked box and thereby activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online offer. In addition, the data mentioned under § 3 of this declaration will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data is therefore transmitted from you to the respective plug-in provider and stored there (in the case of US providers, in the USA). Since the plug-in provider collects the data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the grayed-out box.

(2) We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.

(3) Plug-in provider

The latter stores the data collected about you as usage profiles and uses these for purposes of advertising, market research and / or needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of tailored advertising. And to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. To exercise this right, you must contact the respective plug-in provider. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users. So that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 p. 1 lit. f DSGVO.

(4) Data transfer

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, your data collected by us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and link to the page, for example, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network. In particular, however, before activating the button, as this allows you to avoid an assignment to your profile with the plug-in provider.

(5) Purpose and scope

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers communicated below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy.

(6) Addresses of the respective plug-in providers and URL with their data protection notices:
  • Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
  • Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
  • Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
  • Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; http://www.xing.com/privacy.
  • LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy.  LinkedIn has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Integration of Google Maps

(1) We use Google Maps on this website. This allows us to show you interactive maps directly on the website. And allow you to comfortably use the map function.

 

(2) Visit to the website

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this statement are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

 

(3) Additional information

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

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solution sales AG
Im Moosacker 24
CH-9450 Altstätten (SG)

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